Frequently Asked Questions

Everything you need to know about your AuraFragrance experience.

Are your fragrances 100% authentic?

Yes, we guarantee that all products sold on AuraFragrance.com are 100% authentic originals. We only source our inventory from authorized distributors and reputable wholesalers.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We offer a 30-day return policy for unopened and unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on fragrances that have been sprayed or opened.

Why does my perfume look or smell slightly different than my last bottle?

Fragrance formulations can vary slightly between batches due to natural ingredient harvests and occasional manufacturer reformulations. Additionally, proper storage away from light and heat is essential to maintaining scent integrity.

Do you ship internationally?

Currently, we only ship within the United States and Canada. Please note that international orders may be subject to additional customs duties and taxes upon arrival.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.