Returns & Exchanges

At AuraFragrance.com, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and reason for return to receive a Return Authorization (RA) number.

2

Pack Securely

Place the unopened fragrance in its original designer packaging and secure it inside a sturdy shipping box with protective padding.

3

Ship the Item

Affix the provided return shipping label and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned item, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing